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Alcatel Lucent (ALE)


Default login of the Alcatel Lucent Enterprise Desktop Phones (out of the box logging in)

The default login of any of the ALE (Alcatel Lucent Enterprise) Desktop Phones is:

Username : admin ( All lower case)

Password : 123456

How to Hard Reset or Factory default / reset Alcatel Lucent Enterprise Desktop Phones

Steps to hard reset or factory default any of the ALE (Alcatel Lucent Enterprise) Desktop Phones:

  1. Connect your phone to PoE switch and let it come up.
  2. Look for "Step 1 " or "Initialization " on the screen and immediately press 1,3,7,9 keys at the same time .
  3. And then Enter *46*46*253*
  4. The phone will now reboot automatically and will be factory reset.

Manual Provisioning Alcatel Lucent Enterprise Desktop Phones

When Manually provisioning a phone, you should first set the required settings on the PBX as shown in provisioning document Steps Before Provisioning.

It is important to note in the document "Steps Before Provisioning", how to map the MAC address of the phone to the PBX extension under the registration tab as shown again below.


It is also important to note in the document "Steps Before Provisioning", under Domain>Advanced> General Settings>Provisioning Parameters as shown again below.


The Authentication user, Authentication password and Authentication PIN settings allow administrators to provision phones and log into a phone’s web interface remotely. These settings enable administrators to use identical usernames and passwords for all devices in a domain, simplifying the authentication process from the GUI of the phone. The password will bypass users’ passwords (the web interface passwords), so users will not be able to use their passwords; hence, this setting can be used to keep users out of the phone’s web interface and prevent them from inadvertently changing anything.

For provisioning buttons, the setting up of buttons is described in buttons . There, you will see how to prepare a new buttons profile, how to set up the individual buttons (like BLF) and how to map that profile to a specific extension. The numbers for the buttons correspond to the buttons on the phone. If a number is not added in the profile, that button will not be set on the phone.

Open for MAC-Based Provisioning

For security reasons, navigate to the extension level and activate "Open account for MAC based provisioning" as shown, to allow the phone to provision to that specific account.


Alcatel Lucent Enterprise Desktop Phones Settings for Manual Provisioning

Log into the web interface of the phone, and according to the model, navigate to the page where you can enter the provisioning server address. In model 8085S, the setting is called DM URL found under page "Settings" > "Network" > "DM" as shown below.

In "DM URL " setting, add this URL: https://PBX_IP:port/prov OR http://PBX_IP where the PBXIP is the IP or resolvable domain of the pbx server.

No need to enter the Username / Password field, as that will be populated by the PBX after successful provisioning.

Press Save . Now you can reboot the phone for provisioning.


Setup Devices in LAN

If your phone is in the same LAN as the PBX, then you don't have to do many of the above things and simply be able to provision almost any phone with a single press of a button by using this feature of the PBX. Make sure the phone is factory reset (or at least have the default username and password). You still have to do the Steps Before Provisioning but after that, just go to the PBX page Setup Devices in LAN where the PBX will show you all the phones it has automatically detected in the LAN. You simply choose the phones you want to provision, assign each one a domain and extension and press "Setup", and that's it. The phones will be provisioned. For details on this feature, please go to: Setup Devices in LAN.


Alcatel Lucent Enterprise Desktop Phones Settings for Auto Provisioning via ALE RPS server

Please contact the ALE administrator to create an RPS account before beginning with the following process.

Step 1: Create ALE provisioning server.

Provision server means this server allows the sip phone downloading config file via HTTP/HTTPS way. If your PBX integrated this service and then your PBX will be the provision server.

Click “ Servers ” and Click “ Add ”, then enter server name and URL (must be http or https).
Username and password are optional. They are applied for your server name authentication.


Step 2: Create a Profile.

Click “ Profiles ” and Click “ Add ”, add a new profile with a new name of your choice.


Step 3 : Create devices.

Click “ Devices ” and Click “ Add ”, select profile “Vodia test” from the menu list. And then fill the DUT’s / phone's mac address, click “ Add ”. Click “ OK ” when finished.


Step 4: Manually add the MAC address of the phone.

Add the MAC address of the phone and then click on " Add " to see it populate in the MAC list below it.

Step 5: Profile and Device is now set up.

You should now see the Devices been added along with appropriate profile.

Step 6: Reboot the DUT / Phones

Just restart the DUT which will send request to RPS to get the DM URL.

Please notice that you must remove all DM URL settings (factory reset the phones) from DUT before restarting it.

Button Assignment after provisioning

Users can assign the buttons to the ALE phones from Extension level or Domain level.

1. Extension level assignment


After saving the buttons settings, the buttons should come up on the phone.

2. Domain level Assignment httpsdocvodiacomsitesdefaultfilesinline-images211.png

  1. Assign a name to the template and select the phone model and the set of buttons that needs to be assigned to it.
  2. Click "+" symbol to add the above and then click "Create" to make the desired template to appear as highlighted above, in the list.
  3. Go to extension and select this template to be assigned to those phones.
  4. If this is the default template then it will get assigned by default if you have "Use default model template if available" setting, set to on under Extension > Buttons tab

Bulk / Mass deployment of ALE DUTs / Phones to the RPS server setting:

Customers can add the devices by Range and by uploading a file for mass new devices deployment.

Add the devices by Ranges . It will be useful for less than 50 devices to be deployed and these device Mac address are in one range.

Step 1: Go to “ Devices ” and Click “ Add by Range ” , and then input the mac address range here, click OK to confirm.


Step 1 Alternative: Add one single file with txt format or csv/xls format.

  1. The text file should be a list of MAC address, each address in a line.

The MAC address can be formatted as
“ 48-7a-55-xx-xx-xx”
“ 48:7a:55:xx:xx:xx
“ 48 7a 55 xx xx xx”
“ 487a55xxxxxx”
The address string is case insensitive

  1. The excel file should be a table with MAC address in the first column.


Step 2: Go to “ Devices ” and click on “ Upload ” and select your profile “ Vodia test ” for example. Now Click on “ Choose File ” , and then select the file to upload.


You should be able to upload mass of mac address of new devices.

P.S: New provision server named “EDS: Easy Development System” is coming out soon. All the data user has on the RPS server, will be merged in the new system. ETA, TBD.