Call Transcription (Self Hosted)

On-Premises Whisper AI Deployment

For organizations prioritizing data sovereignty and on-premises processing, Vodia supports deploying Whisper AI within your dedicated infrastructure. This option allows you to maintain full control over your transcription processes, ensuring that sensitive call data remains securely within your network boundaries.

Configuration Steps

To set up a self-hosted Whisper AI instance, follow these steps:

1. Access Tenant Settings:

   • Log in to your Vodia tenant account.
   • Navigate to General Settings.

2. Provide Deployment Details:

   • Enter the URL of your Whisper AI deployment.
   • Provide the authentication credentials:
     • Username
     • Password

3. Save and Connect:
   • Save the configuration to establish a secure connection between your Vodia PBX and your local Whisper AI instance.

Accessing Call Transcriptions

To view the transcribed content, simply log in to your user portal, navigate to the 'History' section, select the desired call, and then examine the 'call content' area.

Hardware Requirements

To ensure optimal performance when running Whisper AI on your own hardware, refer to the official hardware requirements outlined in the OpenAI Whisper GitHub repository.

Benefits of On-Premises Deployment

• Data Sovereignty: Keep sensitive call data within your network.
• Full Control: Manage and customize transcription processes according to your organization's needs.
• Enhanced Security: Ensure compliance with internal and regulatory security standards.