📄️ Tenant Settings
General
📄️ Groups
There are many places where relationships between extensions and accounts need to be defined. For example, managers need access to certain ACD or front desk staff needs to be able to see who has a voicemail in the office. For this purpose, the PBX has groups. This concept was introduced in version 68 and replaces the previous concept of having a setting for every possible use case.
📄️ Webhooks
Webhooks are HTTP requests that the system sends out that are triggered by certain events. These URLs carry some action information (like a command and related parameters) within the URL, the headers and body to the receiving party which can then take action on it accordingly. For example, an event like "making a call" can trigger a webhook which informs a remote entity (say a billing system) that a call was made and also, who made the call to whom and for how long. Upon receiving the information, the billing system could log it for billing.
📄️ Shared Address Book
The shared address book allows the users in a tenant to share address book entries. Users can search for contacts from either the web interface or from their IP phones. From the address book, contacts can be whitelisted or blacklisted and CMC codes can be added to a contact’s information.
📄️ Buttons
Most desktop phones have buttons that the user can program. Those buttons usually have a light associated with them; some have a small display next to them that can provide additional information about the state of the button. The PBX provides a simple way to provision the most popular functions through the web interface both in tenant administrator mode as well as from the user front end.
📄️ FAX
The Vodia PBX supports sending and receiving FAX in two ways: pass-through mode and as FAX endpoint.
📄️ Location
Locations
📄️ CSV Import
CSV (comma-separated values) files can expedite the bulk creation of all types of accounts, as well as the domain address book. A CSV file is a plain text file that stores tabular data from database-style tools, such as Excel. Records appear on separate lines, and the fields within each record are traditionally separated by commas (or semicolons).
📄️ Voicemail
Each extension comes with a voicemail. The settings for the voicemail can be set on extension level; some settings are also available on tenant level.
📄️ Templates
To access Templates, from the Tenant level, click on Advanced and Customize
📄️ Group Messaging
Group messaging can define a group and the messages that can be used by the users for immediate messaging to groups.
📄️ Logo Upload
Corporate identity plays an important role. The Vodia PBX supports an easy way to load the clients logo into the system. The logo is used in the web interface and on VoIP phones that support this kind of branding.
📄️ Template Parameter
When the PBX generates the provisioning files for VoIP phones, it uses
📄️ User Locations
Adding user locations
📄️ Device Management
This section provides a comprehensive overview of the devices recognized by the system, identified by their MAC and IMEI addresses and details their current assignment to specific extensions. Here, you have the capability to manage your devices through actions such as adding new devices, removing existing entries, performing bulk imports, modifying device configurations and resetting devices.
📄️ Upload Audio
You have the ability to customize by uploading your own audio files to use for general purpose or ring-back tones. To add an audio file fo to Tenant Settings -> Upload Audio: