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Every extension can have a location associated with the account. This is mainly for providing location information when someone dials an emergency number.

In most cases, there are only a few locations. For example, every office should have a location information. The default location is used when there is no explicit assignment to an extension.

Setting up locations

In order to add a location, click the Add button. Every location has the following fields:

  • The name is used to identify the location.
  • There can be an additional comment for the location.
  • The street, additional informarion (e.g. suite), city, state, zip code and country show the location.
  • If the location should be used as the default location for the tenant.

In order to edit or delete button, use the Edit an Delete buttons.

Importing locations

If there are many locations, it makes sense to import the locations from a CSV file. The format uses name, comment, street, additional information (suite), city, state, ZIP, country and account. If the account information is available, the account will use that location. Here is an example:

Main office;This is our default;131 Middlesex Tpke;2nd Floor;Burlington;MA;01903;USA
New York office;Home office;640 5th Av;Fl 19;New York City;NY;10019;USA;419
Berlin office;;Skalitzer Str 104;Mindspace;Berlin;;10997;Germany;420