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Upload Audio

You have the ability to customize by uploading your own audio files to use for general purpose or ring-back tones. To add an audio file fo to Tenant Settings -> Upload Audio:

  1. Click the "Add" button

  2. Type a description and choose the appropriate options from the drop-down menus

  3. Upload the audio file that you would like to add. Any audio format the browser can play (for example WAV or MP3) is accepted and converted to 8 kHz mono WAV automatically (PBX version 69.3.1 or higher).

  4. you have the following option for audio files

  • General Audio file
  • Ringback
  • Ring melody for supported phones

Ringtones (version 70)​

In version 70 the ring melodies have their own Ringtones section at the top of the page. It always lists all ten ringtones that the ringtone settings of extensions, hunt groups, queues, the tenant and the address book choose from: Internal Call, External Call and Ringer 1 to 8. Each one plays a default sound until you replace it.

  • Play a ringtone to hear what phones and apps will ring with.
  • Edit uploads your own file for that ringtone. You can choose a ring pattern (country presets such as North America 2 s ring / 4 s silence, the ring bursts from earlier versions, custom ring and silence times, or Use the file as is to apply no cadence), a volume from 25% to 200%, and preview the result before saving. See Audio Files for details.
  • If you already replaced the ringtone, the Edit dialog also has Reset to default. It deletes your file, and the ringtone plays its default sound again.

The Edit ringtones link next to each ringtone setting leads to this section.

uploadaudio-tenant

After the file has been uploaded, you can play it back to test it by clicking on the green play button towards the right of the screen.