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Number Management

Calls​

Number Management

The Number Management feature helps administrators add and delete DID (Direct Inward Dialing) numbers from the system. You can also assign a number as an outbound ANI (Automatic Number Identification) to display the designated number on outbound calls.

Adding and Assigning a Number​

Assigning a number to an extension, auto attendant, call queue, or any other account on the PBX is straightforward. Navigate to Tenants → Number Management and click ADD.

Add Number

Bulk import You can also bulk import numbers into the PBX using the following format: Trunk,Domain,Number,Account,Text,Comment,Outbound

Configuration Fields​

Number: Enter the user's phone number (e.g., 9787865765)

Name: Provide a descriptive name for the number

Comment: Add any additional information or notes

Trunk: Select a trunk from the dropdown list of all available trunks on the PBX across all tenants

Mapped to Tenant: Select the tenant where this number should be assigned

Account: Map the number to an extension or to accounts such as:

  • Extensions
  • Auto Attendants
  • Ring Groups
  • Call Queues

Use it as Outbound-DID: When set to "On", the Vodia PBX will use the DID as the CID (Caller ID) for the extension on outbound calls

Area Codes: Set area codes for the number if needed

SMS​

This tab provides an overview of all SMS numbers configured in the PBX. SMS numbers are set up at the tenant level.

Settings​

Restrict Number Settings

You have the option to restrict numbers for outbound calls on the PBX i.e Caller ID for an extension. The available options are:

  • No Restrictions: Allow all numbers to be used
  • Restrict to Tenant Numbers: Only numbers assigned to the tenant can be used
  • Restrict to Trunk Numbers: Only numbers associated with the trunk can be used
  • Restrict to System Numbers: Only system-level numbers can be used