Preferences

The Preferences section allows you to customize how the Vodia PBX interface works, what elements are displayed, and how calls are handled. These settings help personalize your experience according to your workflow and preferences.

How to Access Preferences

1. Log into your Vodia PBX account
2. Navigate to the Preferences section in the settings menu

Display Settings

Sort Options

Sort by

• Number: Displays items sorted by their extension numbers (default)
• Description: Displays items sorted alphabetically by name

Display Elements

Control which types of items appear in your dashboard:

• Show extensions

  • When enabled, displays all extensions in your lists
  • Default: Enabled

• Show queues

  • When enabled, displays all call queues in your lists
  • Default: Enabled

• Show park orbits

  • When enabled, displays all call park orbits in your lists
  • Default: Enabled

• Show conference rooms

  • When enabled, displays all conference rooms in your lists
  • Default: Enabled

• Show service flags

  • When enabled, displays service status indicators
  • Default: Enabled

Call Settings

Start new calls

Determines how outgoing calls are initiated:

• In this app: Initiates calls directly from the web interface
• On the desktop phone: Sends call commands to your desk phone
• Default: Uses system-wide setting

Ring Tones

Ring tone

• Sets your default ring melody for incoming calls
• Options include various system melodies
• Select "No specific ring melody" to use the system default

Ring melody for including additional extensions

• Sets the ring melody used when multiple extensions are included
• Options include various system melodies
• Select "No specific ring melody" to use the system default

Music on hold source

• Select which music source plays when calls are placed on hold
• Options are configured by your system administrator

Incoming anonymous calls

Controls how the system handles calls without caller ID:

Option	Description
No special treatment	Processes anonymous calls normally
Reject Call	Automatically rejects anonymous calls
Pretend to be busy	Sends a busy signal to anonymous callers
Ask for name	Prompts anonymous callers to state their name before connecting
Ask for name even if caller-ID is valid	Always prompts callers to state their name

Default: Uses system-wide setting

Address Book Settings

Address Book

• Shared and personal addresses: Shows both your personal contacts and shared contacts
• Shared addresses only: Shows only contacts shared across the organization
• Personal addresses only: Shows only your personal contacts
• Default: Uses system-wide setting

Include accounts in the phone address book

• Yes: Includes system users in your address book
• No: Excludes system users from your address book
• Default: Uses system-wide setting

Regional Settings

Timezone

• Select your preferred timezone for call records and scheduling
• This affects how times are displayed throughout the interface

IVR language

• Select the language used for automated voice responses
• This affects what callers hear when interacting with the system

Web language

• Select the language used in the web interface
• Changes the language of menus, buttons, and other interface elements

How to Save Your Preferences

After making your desired changes, click the Save button (checkmark icon). Your changes will be applied immediately.

tip

If you want to revert to system defaults for any setting, select the "Default" option when available.

Troubleshooting

• If changes don't appear immediately after saving, try refreshing your browser
• If certain elements remain hidden after enabling them, check with your administrator to ensure you have permission to view those elements