Settings
The Settings page contains six tabs: PBX Connections, Users, AI, SMTP Settings, TV Links, and Security.
PBX Connections
Add and manage Vodia PBX servers and enable wallboard monitoring per tenant. See PBX Servers for full details.
Users
Manage user accounts, invite new users, and assign roles and access scopes. See Users & Security for full details.
AI
Vodia Wallboards can generate natural language summaries of current queue health using an AI provider of your choice. Summaries appear on wallboards via the AI Summary widget.
Supported Providers
| Provider | Models | API Key Required |
|---|---|---|
| OpenAI | gpt-4o-mini, gpt-4o, gpt-4-turbo, gpt-3.5-turbo | Yes |
| Anthropic Claude | claude-sonnet-4-20250514, claude-haiku-4-5-20251001 | Yes |
| Google Gemini | gemini-2.0-flash, gemini-2.0-flash-lite, gemini-1.5-pro | Yes |
| Ollama (Local) | llama3.2, llama3.1, mistral, mixtral, phi3 | No |
Configuration
- Toggle Enable AI Summaries on
- Select your provider
- Select the model
- Enter your API key (not required for Ollama)
- For Ollama, enter the server URL (e.g.
http://localhost:11434) - Click Save Configuration
- Click Test Connection to verify the provider responds correctly
How AI Summaries Work
When the AI Summary widget requests a summary, Vodia Wallboards sends the current queue metrics — calls waiting, active calls, agent states, abandon rate, and average speed of answer — to the configured AI provider with a structured prompt. The provider returns a plain-English assessment of queue health and any recommended actions.
Hallucination prevention is built in: if there is no meaningful queue activity (zero calls across all metrics), the AI is not called at all and the widget displays a brief idle status message instead.
Refresh Interval
Each AI Summary widget has its own refresh interval, configurable via the settings icon on the widget. Options are 5, 10, 15, 30, and 60 minutes. The widget also has a manual refresh button.
SMTP Settings
Configure the outbound mail server used to send alert notification emails and wallboard share links.
| Field | Description |
|---|---|
| Host | SMTP server hostname (e.g. smtp.gmail.com) |
| Port | SMTP port — typically 587 for TLS or 465 for SSL |
| Username | SMTP account username |
| Password | SMTP account password |
| From Address | The sender address for outgoing emails |
| TLS/SSL | Enable for port 465 connections |
Click Send Test to verify the connection before saving. Once SMTP is configured, wallboard share links can be emailed directly from the TV Mode panel.
TV Links
Lists all published wallboard display links in one place. See Display Mode for full details.
Security
Manage two-factor authentication for your account. See Users & Security for full details.