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Vodia Analytics

Call analytics and AI insights for Vodia PBX

Vodia Analytics is a self-hosted platform that turns your Vodia PBX call data into actionable dashboards, searchable call records, AI-powered transcriptions, and queue performance metrics — all running on your own infrastructure.

What You Get​

  • Dashboard — KPIs, hourly/daily trends, call quality, agent performance at a glance
  • Call Search — filters across every CDR field, with one-click playback and debug views
  • Queue Analytics — per-queue breakdowns, abandon rates, agent performance within queues
  • Extension Performance — call volume, talk time, and MOS quality per extension
  • AI Transcription — local Whisper transcription (audio never leaves your server), with stereo caller/agent separation
  • AI Analysis — GPT-4o-mini summaries, sentiment, topics, resolution detection, and action items
  • Shareable Links — share call details and transcripts with anyone via one-time secure links
  • Multi-Tenant — one instance serves multiple PBX systems, fully isolated
  • Role-Based Access — super admin, admin, viewer, and queue manager roles

Vodia Analytics Dashboard 1

Vodia Analytics Dashboard 2

The main dashboard showing call KPIs, hourly distribution, and agent performance.

Quick Start​

On a fresh Ubuntu 24.04 server with a domain pointed to it:

apt-get install -y wget unzip
wget https://vodia.nyc3.cdn.digitaloceanspaces.com/cdrstats/cdrstats.zip
unzip cdrstats.zip
cd cdrstats
bash install.sh

The installer asks five questions — domain, admin email, admin password, OpenAI key (optional), and PBX IP whitelist (optional) — then handles everything else automatically. You'll be up and running in under 5 - 10 minutes.

tip

Vodia Analytics requires a Vodia PBX (v69+) configured to send webcdrs. See Connecting Your PBX for setup instructions.