The Vodia softphone for Windows is a free softphone developed by Vodia Network. It can be used to make and receive VoIP phone calls directly from your work computer using Vodia's patented WebRTC technology. Whether a small business or enterprise subscriber, your customer will enjoy the easy to use Web the interface, that allows users to make and receive calls from their workstation.
In this article, we will discuss the functionality features of the Vodia softphone for Windows.
Windows App: Link to Microsoft Store
App At A Glance
The Call tab will show you incoming and outgoing calls by date and time. You can SMS to a number, delete or return the call.
Users can send instant messaging
Receive a notification on incoming messages
New message field
Send Image button
Close Chat button
Add Private or Public notes to users
Users can listen to their voicemail messages, check the date and time received.
Message or SMS
Listen to VM
Contacts name & number
Date and time
Click to play
Audio player track controls
Voicemail Menu: Call
Each user can have their own personal address book
Upload contact using a CSV format
Users can click and call or SMS the contact
Add contacts manually
Users can activate the ad hoc recording, during a call.
The recording tab will show the latest recordings by date and time and duration.
ACD (Automatic Call Distributor)
Date range dropdown
Total calls Counter
Inbound calls counter
Outbound calls Counter
Missed calls counter
Abandoned calls percentage
Transfer calls percentage
Average SOA (Speed of Answer)
Interactive SOA line chart
Hourly Speed of answer
Daily Average Speed of answer
The interactive calls bar chart
Hourly calls volume
Daily Calls count
User can set their own call forwarding when they need to divert calls to another user or an outside line.
Forward all calls to field
Forward on no answer field
Forward on busy field
Forward no answer timeout dropdown
Forward when not registered field
When calling the extension directly dropdown
Cell phone number field
Cell phone number (inbound only) field
Voicemail answer on the dropdown
Receive calls on app yes/no toggle
DND (Do Not Disturb)
DND on/off button
DND reasons (when on):
DND status is displayed at the extensions list
DND icon is located on the left-hand side of the
Extensions profile picture
Upload profile picture
First name field
Last name field
Cell Phone Settings
Offer special menu when a call is answered on cell phone toggle
Include cell phone for web callback
Specify the time when the system calls the cell phone
Numbers that will and will not get to the cell phone
Seamless integration with the most popular CRM vendors on the market.
Receive inbound faxes
Disable or enable
Cell phone notification
Start date picker
Start time dropdown
Automatically initiate calls at the start time
Record the conference toggle
Entering conference dropdown
Exiting conference dropdown
QR Code Provisioning
QR code modal
QR code icon and title
Shows all the active calls on the domain regardless if you’re on a call
Active calls in domain
Full-screen mode button
Active Caller ID
Select MAC dropdown with registered phones
User template dropdown
Any changes made in the button settings will reflect on the user’s desktop phone.
Active Call View
Persistent active call view
Active Call View - Dialpad
DTMF special characters
Must run Vodia PBX 64.0 or higher
Check license maintenance for upgrade
PBX must be resolvable If hosted
How to Login into the App
URL: https://mypbx.com or if premised based IP address of the PBX.
Then click on connect, which will take you to the second screen as shown below.
Extension: User extension number (add "@domain_name" if it's a multitenant setup).
Password: Web password.
Language: Choose your language.
Access to Vodia Windows App
Error: If you're getting an error for e.g: Code: 0x803FB005 .Please refer to below documentations we found that shall offer immediate solution.