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Cellphone Integration

The Cellphone Integration feature allows you to connect your mobile phone to your Vodia PBX extension. This enables you to receive and manage calls on your cellphone when you're away from your desk, ensuring you never miss important calls.

Getting Started​

Before setting up cellphone integration, ensure you have:

  • A valid extension on the Vodia PBX system
  • The cellphone number(s) you want to integrate
  • Administrator access to configure your extension settings

Configuring Cellphone Integration​

Setting Up Your Cellphone Numbers​

  1. Navigate to your extension settings
  2. Locate the Cellphone Integration section
  3. Enter your cellphone number(s) in the appropriate fields:

Cell Phone Numbers​

Enter the cellphone numbers that should receive both incoming and outgoing calls from your extension.

note

Enter numbers in full format including country code (e.g., +1XXXXXXXXXX)

Cell Phone Numbers (Inbound Only)​

Enter cellphone numbers that should only receive incoming calls but not be used for outgoing calls.

Interactive Menu Options​

Special Menu for Cell Phone Calls​

You can enable a special menu that appears when calls are answered on your cellphone.

  • Enable/Disable: Toggle this option to turn the special menu on or off

Personal Virtual Assistant Settings​

When your cellphone calls the PBX system, you can control whether the personal virtual assistant is offered.

  • Offer personal virtual assistant: The system will present your personal virtual assistant menu
  • Do not offer personal virtual assistant: The system will bypass the personal assistant menu

Call Routing Settings​

Direct Extension Calls​

Control when your cellphone rings when someone calls your extension directly:

OptionBehavior
Don't call cell phoneYour cellphone will not ring
Call cell phone immediatelyYour cellphone rings at the same time as your desk phone
After X SecondsYour cellphone rings after a specified delay (1, 2, 5, 10, 15, 20, 25, or 30 seconds)

Ring Group Behavior​

Determine how your cellphone behaves when your extension is part of a ring group:

OptionBehavior
Don't call cell phoneYour cellphone will not ring as part of the group
Include cell phone in the groupYour cellphone rings along with other phones in the group
Only if the extension is unregisteredYour cellphone only rings if your desk phone is not registered

Call Queue Behavior​

Configure how your cellphone responds when your extension is part of a call queue:

OptionBehavior
Don't call cell phoneYour cellphone will not receive calls from the queue
Include cell phone in the groupYour cellphone receives calls from the queue
Only if the extension is unregisteredYour cellphone only receives queue calls if your desk phone is not registered

Web Callback Settings​

Determine whether your cellphone is included when someone uses the web callback feature:

OptionBehavior
Don't call cell phoneYour cellphone will not be called
Include cellphoneYour cellphone will be called during web callbacks
Only if the extension is unregisteredYour cellphone is only called if your desk phone is not registered

Scheduling Options​

Cell Phone Call Scheduling​

You can control when the system calls your cellphone:

  • Never call the cell phone: Your cellphone will never ring
  • Always call the cell phone: Your cellphone will always ring according to the other settings
  • Specify hours: Define specific hours when your cellphone should ring

When "Specify hours" is selected, you can set specific time ranges for each day of the week:

  • Monday through Sunday: Enter time ranges in the format "9A-5:30P" for each day
  • Holidays: Enter specific dates in the format "12/24" or date ranges like "12/24-12/31"

Call Filtering​

Numbers to Never Forward​

Specify phone numbers that should never be forwarded to your cellphone:

  • Enter complete phone numbers or patterns
  • Separate multiple entries with commas or line breaks

Numbers to Always Forward​

Specify phone numbers that should always be forwarded to your cellphone, regardless of other settings:

  • Enter complete phone numbers or patterns
  • Separate multiple entries with commas or line breaks

Troubleshooting​

Common Issues​

Cellphone Not Ringing​

  • Verify the cellphone number is entered correctly
  • Check that the scheduling options are configured properly
  • Ensure the extension is set to forward calls to cellphone

Call Quality Problems​

  • Ensure you have good cell reception
  • Check that your cellphone's audio settings are properly configured
  • Verify that the "Offer special menu" option is enabled
  • Check that you're answering the call on the configured cellphone

Tips​

tip

Use the "Only if extension is unregistered" option to have calls automatically forward to your cellphone when you're away from your desk.

tip

For important clients, add their numbers to the "Numbers that will get to the cell phone anytime" list to ensure you never miss their calls.

tip

Set up different hours for weekdays and weekends to maintain a healthy work-life balance.